Our Services

STOVE REPAIR

COMMON STOVE PROBLEMS: Stove doesn’t turn on or off Cooktop / stove makes too much noise Cooktop burner flame is too low or too high I smell gas coming from the stove Cooktop burner clicks but does not ignite The display on my stove does not work –  Stove light doesn’t turn on or off […]

DISHWASHER REPAIR

COMMON DISHWASHER PROBLEMS: My dishwasher leaks water (on the sides or below) Dishwasher won’t start, even when lights are on Dishwasher won’t turn on, and the lights don’t work My dishwasher makes a strange noise My dishwasher doesn’t drain the water My dishwasher stops in the middle of the cycle

DRYER REPAIR

COMMON DRYER PROBLEMS: Dryer doesn’t turn on or off Clothes take too long to dry My dryer works, but doesn’t get hot My dryer is too noisy (buzzing, clicking) Dryer keeps spinning even when I open the door The dryer gets hot, but my clothes won’t dry My clothes were torn up in the dryer

WASHING MACHINE REPAIR

COMMON WASHER PROBLEMS: Strange noises coming out of the washing machine Washing machine fails to spin properly Washer does not complete its cycle Washer doesn’t fill properly Washer stopped working Washer doesn’t drain Leaky washing machine

OVEN REPAIR

COMMON OVEN PROBLEMS: Oven doesn’t turn on or off Oven convection fan doesn’t work Oven takes too long to preheat Oven door does not close well Oven door gets jammed and won’t open Oven door gets too hot Oven Bake or Broil option doesn’t work The fan keeps working even when oven is off The […]

REFRIGERATOR REPAIR

COMMON FRIDGE PROBLEMS: Refrigerator stopped working completely Strange noises from inside or back of the fridge Refrigerator appears to “sweat” on the outside Water leaking from under the refrigerator Puddles of water inside the fridge Fridge ice machine doesn’t work Refrigerator won’t stay cold Freezer won’t stay cold Having a problem with your refrigerator? Call […]

Phone Number: (212) 300-2875
.

Our Goal

579

1329

1757

3856

Big Names

THE BRANDS WE REPAIR:

10% OFF APPLIANCE REPAIR LABOR FOR MILITARY and SENIORS: Military\Senior citizens get 10% off any appliance repair labor fee!

90 DAYS LABOR PLUS MANUFACTURER’S PARTS WARRANTY

Yelp

  •   I had been smelling a faint smell of gas from my stove off and on over some time, until the Sunday before Thanksgiving when it almost blew up. I took to Yelp, and from the reviews decided to call Global Solutions Appliance Repair. The gentleman who answered the phone told me that he couldn't get anyone out to me that day. I pushed, expressing my urgency due to Thanksgiving being days away. He obliged and said that someone would be at my home within 90 minutes. About 45 minutes later, their technician Daniel called to say that he would be to me shortly. He arrived, asked me some questions regarding my issues and proceeded to inspect the stove. After some time, he stated that the starter had gone bad and quoted that it would be $280 to replace and repair it. My fiance let him know that the starter had just recently been replaced. Daniel then said to me, "Oh, well you did not tell me that over the phone." He then said that he would replace the starter to see if it made any difference and if not, he would investigate further. And so he did. He found that the starter was just fine and concluded that the stove was in fact leaking gas from the inside and deemed the appliance unusable. He removed the "test' starter that he had installed and reinstalled my original starter. He let us know that in good faith, he could not recommend continued use of the stove. I appreciated and respected that. Unfortunately, I'd have to purchase a whole new stove. So I did. Once my new stove arrived and was installed, within about an hour, I started to smell gas again. I was in shock. This time, I decided to call the gas company (which I should have done from the very beginning.) A technician from NationalGrid arrived within 30 minutes. He pulled the stove out, sprayed soap and water mixture on the hose connecting the gas line to the oven and found that the nipple was where the gas was leaking from and was 100% sure of it. The obvious question was why was this new stove leaking gas just as the old stove had been leaking gas? The answer is that the people who installed the new stove, took the old nipple off of the old stove and put it on the new stove, rather than just giving me a new nipple for the new stove. The NatinonalGrid tech told me that I never needed a new stove, I just needed a new nipple connecting the gas line to the stove. (I've addressed this issue with the business I purchased the stove from.) But the truth is, reusing the old nipple from the old stove is what revealed that I DID NOT NEED A NEW STOVE, which Daniel recommended. Now I've spent $80 for Global Solutions Appliance and Repair's consultation fee and $1200 for a new stove that I didn't even need. (My old stove was only 5 years old.)

    Lessons learned:
    1) When dealing with gas, call the gas company first. Their visit was fast, free, and factual.
    2) Get an second opinion before making a big purchase.
    3) Do not base your decision to use Global Solutions Appliance and Repair solely off of their reviews. They can be misleading.

    thumb Z R.
    1/15/2020

      Repairman came and gave me an honest assessment. He said dishwasher should not be repaired it should be replaced.

    thumb Ti-Hua C.
    12/19/2017

      Needed washing machine  repair.  Had dryer cleaned too.  Courteous.  Helpful. Informative. Just all around great guy.  A gem.  If Eli is typical of rest of staff, you will NEVER be sorry by calling Global Solutions

    thumb Ilana K.
    1/09/2020
  •   My freezer had started leaking water and building up ice. I needed someone to fix it asap as I am traveling out of town for some time soon. I called Global Solutions this afternoon  after I saw it had stellar Yelp reviews and now I am writing one myself. They sent someone over within an hour of my call. Eli called ahead to say when he would arrive, which I really appreciated. He was professional, courteous, and friendly. He fixed the problem (blocked drain) and a couple of smaller side issues, too (the freezer door had not quite been installed properly and sometimes did not close fully). The total was not cheap but then again I don't have much to compare it to. And I appreciated the fast fix a lot. Eli was generally a pleasure to work with, and I'll definitely be using this company again for my future HVAC/ repair
    needs.I wish all companies could instill this much confidence. Thanks Eli!

    thumb Catherine S.
    2/10/2020

      Our oven stopped working completely which was a disaster - I sent a message to Global Solutions late in the evening and Daniel arrived the next day and completed the repair (replaced the ignition switches) very quickly and now the oven is working like new. Very pleased. It was expensive but less expensive than a new oven.

    thumb Emily S.
    12/10/2019

      Daniel from Global showed up within the time window he scheduled and called before to confirm that he was on his way. He was efficient and professional. He fixed our clothes dryer and his pricing was very fair. I highly recommend Global.

    thumb Stuart M.
    12/31/2019
  •   I called on Sunday about a dishwasher repair. The technician arrived at noon on Monday - the window was from 12-3 - and fixed the dishwasher. The charge was $98.Dishwasher is a twenty-year-old Sears Kenmore.

    thumb Kathleen M.
    8/19/2019

      My washer stopped working.  Called Sears, but they couldn't come for a week.  Went through Google and Yelp, and saw this company.  A technician (Eli) came the same day.  He was very nice, thoroughly examined my washer.  Diagnosed that a part had gone bad and said he could order the part.  Also explained that if it didn't work, his company would refund us the money.  The part came in sooner than expected, Eli came over and replaced it.  Tested the washer thoroughly, and it works fine.  I would recommend this company to anyone who needs appliance repair.  Prompt, courteous, and efficient service at a reasonable price.  Thanks again Eli.

    thumb Gail B.
    12/19/2019

      Responded in minutes, arrived the same day right on time, fixed my dryer! Great service.

    thumb Leon C.
    1/18/2018
  •   Great service, got a quick response via Yelp chat and was able to book an appointment easily for my refrigerator repair. The technician was very professional and made the process very easy. We had to order a part, and he came back at the scheduled time and did the work quickly without any trouble.

    Overall very friendly and professional service.

    thumb A P.
    12/14/2018

      Alex repaired our LG washing machine.  He responded quickly to my phone call, and made it easy to schedule an appointment.  He was on time, friendly, and professional.  He discovered a tear in the rubber door seal, and ordered a new one for us.  Our machine is stacked in a small closet, and to my relief, Alex was able to install the ring without having to remove the machine from the closet or unstack it.  His price was fair for the work he did, and I will absolutely call him the next time we have an appliance that needs repair!

    thumb Susan M.
    2/10/2018

      This company is amazing!! They were able to send a technician out as fast as the next day. Ben has helped us out on 2 separate occasions. He was able to figure out the problem quickly and knew exactly how to fix it. He is very knowledgeable, professional, and does the job quick and efficiently!!!! Would recommend this company to anyone in need of appliance repairs!!

    thumb Kerry H.
    2/24/2019
  •   Great fast service! Alex arrived earlier than expected and diagnosed the problem with my washer within minutes. He got things up and running again in no time, I would highly recommend for any future repairs.
    -EF

    thumb Ernesto F.
    1/02/2018

      I needed to have the water dispenser fixed in my ten year old refrigerator.  I called at 10:30 AM and they had a repair man to my place in a half an hour.  He fixed the problem in under twenty minutes.  Very prompt and professional.  Highly recommended.

    thumb Horace H.
    1/02/2018

      Our dishwasher refused to drain and started leaking water all over the kitchen floor!

    Eli from Global Solutions came a few days later, diagnosed the issue as a broken drain pump and, after an estimate, replaced it for a total of $300. After he replaced the pump, there was still a small leak and he realized that the rubber gasket needed replacing as well. After some negotiations with his superior on the phone, they agreed to come back to fix the gasket as well for no additional charge.

    Eli was kind, friendly, knowledgeable, and did a great job. He even offered advice on the proper way to maintain our dishwasher to have fewer problems in the future. Highly recommended!

    thumb Sam K.
    12/23/2019
  •   I had 2 appliances that needed fixing; a refrigerator & a stove. The stove igniter was defective which was replaced.  The freezer defrost thermostat was defective was also replaced.  Alex did a great job.  He cleaned up after each repair.  He called about 30 min prior to arrival.  I thought that the price was a bit steep, even with the slight discount. But if it's a good quality fix, then it's well worth it in time & effort in doing it again.

    thumb Howard D.
    1/23/2018

      Service was fast, expert and friendly.  I needed someone to come out and look at my ventless dryer (Bosch) which went out on Monday before Thanksgiving. The repair was scheduled for Tuesday, and the repairman was right on time. I didn't catch his name, but he was very nice and very knowledgeable. He fixed the machine quickly, got on great with my dog (who is a valuable assistant in all things--see below) & even took the time to show me how to clean it. Highly recommended!

    thumb Amanda W.
    11/20/2018

      My fridge started having the same issues this past summer. I contacted them a few days later after the year warranty had expired. Global Solutions came to take a look and said they would have to perform the same work but would have to charge me (almost the same amount I had paid previously). Not to say that that the work Global Solutions did was faulty (could have just been a bad fridge), but it would have been good customer service to honor the warranty since it was a few days over. I ended up purchasing a new fridge.

    thumb Gigi N.
    12/06/2017
  •   These guys definitely deserve their five-star rating. I called up and they expertly diagnosed my issue with my Bosch washing machine over the phone and said that it wasn't worth fixing and I would have to buy a new one. Bosch would have charged me $120 for that, and I would have had to wait a week. I will definitely be calling them again the next time I have an issue. Plus they come to Brooklyn! Businesses like this are a rare gem in NYC.

    thumb Young J.
    7/19/2018

      Had a broken belt in a commercial dryer. They were fast to make the appointment, prompt on arrival, and quoted a fair price. He made an extra effort to get the job done quickly & professionally. Recommend.

    thumb Kelly T.
    12/03/2019

      These guys are legit!  Ben came over to evaluate my washer situation and gave me the best advice and told me what would be best to do... and DID NOT charge for the visit.  This is good business practice, and so refreshing to experience.

    thumb Christopher P.
    10/09/2018
  •   Honest and efficient. Our fridge was in need of repair, Eli came to diagnose the problem.  Repair was done in less time than anticipated.
    Knowledgeable and trustworthy. Would highly recommend.

    thumb Robert W.
    1/30/2018

      Happy with the service. Prompt and on time. Super professional. The technician that came explained everything in a way that I could understand and gave me some good tips for how to make sure my washing machine stays clean and in good condition..

    thumb Edward Y.
    1/29/2020

      Within a few days, my broken washer was fixed complete with initial appointment and the ordering of special parts. All was done with easy communication and on time appointments. They're going in my address book for further use!

    thumb Samson H.
    8/19/2019
  •   I used Global Appliance about 1 yr ago to repair my refrigerator. They were on time & reasonable.  Now i'm having a problem with my dryer so I called to make an appointment. When I spoke to the repair man an told him what I was experiencing, He told me don't waste your money having me come to the house; just change the vent hose & all should be good!
    To find an honest & reputable place to deal with in this day & age is just AWESOME!  thank you for the help

    thumb Vincenza C.
    8/28/2019

      Eli came in on a Sunday because I have a busy schedule. He was honest, professional and kind. Fixed my oven in no time and it works perfectly now.
    I would recommend those guys to my friends.The woman on the phone was also very nice and patient. Thumbs up all accros the board!

    thumb Efrat K.
    9/13/2018

      Eli came to repair our refrigerator promptly. He was knowledgeable and responsive to concerns.

    thumb Carrie J.
    12/23/2019
  •   Although these guys didn't answer my yelp message, I was able to get in contact with them over the phone to schedule a diagnostic of my GE refrigerator. They came the next day and identified the issue. The part I needed was a bit costly, but Ben was able to work out a deal on the labor cost. I appreciated his help and he was very frank about whether it was worth it to repair or just buy a new fridge. I took his advice and repaired, and hope to avoid issues with this unit for years to come. I would recommend this shop as they either charge you $70 for diagnostic if you choose not to repair, or credit the $70 towards the repair if you decide to go with it. Very happy with the outcome.

    thumb Ali A.
    6/19/2018

      Global Solutions Appliance did a great job in repairing our Electrolux oven. The repairman was professional and very neat. He explained what to expect and was very thorough. We would definitely use Global Solutions Appliance Repair again.

    thumb Melissa T.
    12/24/2019

      Love Love Love the service. I called Global after reviewing their reviews. And with high hopes of repairing my dryer, Ben came out to assess and repair. Within a short period of time he trouble shorted the problem and got the dryer up and running. He was efficient and friendly.  I will definitely keep this company for all my appliance needs. Thank you so much!

    thumb K B.
    1/06/2019