WELCOME TO GLOBAL SOLUTIONS APPLIANCE REPAIR NYCGlobal Solutions Appliance Repair NYC is a company specializing in residential appliance repair in the New York city area. We have more than a decade of experience and a group of well-trained technicians. Appliances are made to make our lives easier. Doing chores with properly working machines is so much simpler and time saving. Malfunctioning of these appliances can often cause a great inconvenience and confusion. Global Solutions Appliance Repair NYC vowed to keep appliances in New York City working efficiently by repairing any faulty appliance quickly.
Our GoalIn running a business, it is of utmost importance to always accommodate your customers at all times. Don’t let a broken home appliance compromise your quality of life or interrupt your productivity. Appliance repair and servicing are sometimes necessary to keep your units in optimal working condition. Please do call us if you’ve noticed alarming behaviors from a machine. Our goal is to provide you with excellent service.
THE BRANDS WE REPAIR:AMANA, HOTPOINT, FRIGIDAIRE, JENN-AIR, KENMORE, KITCHENAID, MAGIC CHEF, MAYTAG, SAMSUNG, TAPPAN, THERMADOR, WHIRLPOOL, VIKING, BOSCH, GE, LG, ELECTROLUX, SEARS, WOLF
CALL NOWo Brooklyn (347) 434-9795 o Queens (212) 300-2875 o NYC (917) 628-2770 o Nassau County (516) 331-3120
90 DAYS LABOR PLUS MANUFACTURER’S PARTS WARRANTYWe offer same day service and free estimates with the repair.
- Haw-Bin C.
I called on a Thursday to schedule a repair for a 4 year old LG refrigerator. Global Solutions made an appointment for the following Monday, which they kept. The repair guy told me that the compressor was broken, and said it wasn't worth fixing. He quoted me a whopping $1400 to fix the compressor, said it would take a whole day's worth of work, and recommended that I buy a new fridge because the current one wasn't worth fixing. When I said that was a very high price, he responded, "others charge even more!" Even if true (which I don't doubt, since clearly repair companies are ripping New Yorkers off like crazy - and people hand them 5 stars for doing so), it was a stupid answer. $120 for the visit.
I just had another repair guy from a DIFFERENT company come from NJ. He was very professional, and was able to fix the fridge, same day, in 1.5 hours. Turns out it wasn't the compressor that was broken - it was a "restriction" due to a manufacturing defect, which he was able to fix without a new compressor part. He said he would charge $300-$400 for the fix, or more ($500-$700) if I had been in Lower Manhattan. Even the highest price was half as much as the quote from Global Solutions.
Judge for yourself.
Alex repaired our LG washing machine. He responded quickly to my phone call, and made it easy to schedule an appointment. He was on time, friendly, and professional. He discovered a tear in the rubber door seal, and ordered a new one for us. Our machine is stacked in a small closet, and to my relief, Alex was able to install the ring without having to remove the machine from the closet or unstack it. His price was fair for the work he did, and I will absolutely call him the next time we have an appliance that needs repair!
- Anna S.
This week our washer stopped draining so we again called Global Solutions! Scheduling an apt was a breeze and the technician arrived on time (even remembering us from the fridge visit noted above). An hour later, our pump has been replaced and we are back in service! As new home owners in the area, Global Solutions is our go to for appliance repair.
My GE dishwasher was leaking so I called to get help after reading so many positive reviews and the reviews proved true. Appointment was easy to make, troubleshooting was relatively fas, and the 2nd appointment for the repair came especially fast as he saw my immediate need for this appliance
being a new mom with a newborn crying around the clock. The machine no longer leaks and with the new GE parts, the machine cleans better than before. Thanks Alex!
- K B.
Love Love Love the service. I called Global after reviewing their reviews. And with high hopes of repairing my dryer, Ben came out to assess and repair. Within a short period of time he trouble shorted the problem and got the dryer up and running. He was efficient and friendly. I will definitely keep this company for all my appliance needs. Thank you so much!
- Gigi N.
My fridge started having the same issues this past summer. I contacted them a few days later after the year warranty had expired. Global Solutions came to take a look and said they would have to perform the same work but would have to charge me (almost the same amount I had paid previously). Not to say that that the work Global Solutions did was faulty (could have just been a bad fridge), but it would have been good customer service to honor the warranty since it was a few days over. I ended up purchasing a new fridge.
This company is amazing!! They were able to send a technician out as fast as the next day. Ben has helped us out on 2 separate occasions. He was able to figure out the problem quickly and knew exactly how to fix it. He is very knowledgeable, professional, and does the job quick and efficiently!!!! Would recommend this company to anyone in need of appliance repairs!!
- Howard D.
I had 2 appliances that needed fixing; a refrigerator & a stove. The stove igniter was defective which was replaced. The freezer defrost thermostat was defective was also replaced. Alex did a great job. He cleaned up after each repair. He called about 30 min prior to arrival. I thought that the price was a bit steep, even with the slight discount. But if it's a good quality fix, then it's well worth it in time & effort in doing it again.
Although these guys didn't answer my yelp message, I was able to get in contact with them over the phone to schedule a diagnostic of my GE refrigerator. They came the next day and identified the issue. The part I needed was a bit costly, but Ben was able to work out a deal on the labor cost. I appreciated his help and he was very frank about whether it was worth it to repair or just buy a new fridge. I took his advice and repaired, and hope to avoid issues with this unit for years to come. I would recommend this shop as they either charge you $70 for diagnostic if you choose not to repair, or credit the $70 towards the repair if you decide to go with it. Very happy with the outcome.
These guys definitely deserve their five-star rating. I called up and they expertly diagnosed my issue with my Bosch washing machine over the phone and said that it wasn't worth fixing and I would have to buy a new one. Bosch would have charged me $120 for that, and I would have had to wait a week. I will definitely be calling them again the next time I have an issue. Plus they come to Brooklyn! Businesses like this are a rare gem in NYC.
- Philip L.
I had the pleasure of using their service today. Setting up an appointment via yelp messaging was a breeze, and they were very accommodating with my schedule. The technician called a couple of times informing me of his estimated arrival, and he arrived promptly during the scheduled time slot. Upon arrival, I found him to be courteous and professional. He was able to quickly diagnose and pinpoint the problem with my dishwasher, and fixed the problem before I even noticed it. The technician made sure the floor was dry and clean before he left my home. Over all, I'm happy with the work and will not hesitate to use their service again.
I am not happy at all with service provided! It was easy and pleasant to set up an appointment and get someone out the following day but that is where it ends.Repair man sent out was not competent and I believe took full advantage of my senior parents. After supposedly diagnosing the problem of their LG refrigerator he gave them two options to try and fix the potential problem 1) $350 for a part and install, if that didn't work option 2) buy a new refrigerator since replacing a possible compressor issue would "not be worth it". He proceeded to leave their house with mandatory $76 fee and not even write down the LG Model number of the refrigerator so he could order the part. After contacting me a few times to get the model number he calls me back and says "sorry no way to fix this refrigerator part is discontinued, tell them to buy a new one".
*** Long story short I contacted another repair service that charged me $20 for replacement part and $75 to install it!!! Instead of shelling out another $2,800 for a new refrigerator.*** Happy others got service with no issues but for us this was not so.
I called Global Solutions Appliance Repair for a Sub Zero refrigerator repair. The refrigerator was on the fritz and Ben was very helpful. He was knowledgeable and kind and answered all my questions. Setting up the appointment was a breeze, the woman I talked to on the phone was very professional and pleasant. I had a bad experience with a previous appliance repair company so I was very suspicious but I was pleasantly surprised. Ben replaced the compressor and did so perfectly, seemed like a hard job. I will definitely call them again.
- Robert L.
These guys really went beyond the call of duty. I would give them six stars if I could. And get this, due to a vehicle breakdown, they were not even able to come to my house.
When their truck broke down, they called, texted and emailed to appologize and let me know what happened. Later in the day, I get a call. It is Eli. He apologized again and insisted on helping me troubleshoot the problem with my range. He walked me through it and in about 15 minutes we identified the problem, the part and a supplier. Later he even sent a link to a youtube video on how to do the repair myself.
Instead of a $200 service call, the whole thing cost me $40 and some elbow grease. That is great customer service!
- Dave L.
We had a strange problem with our refrigerator: a mysterious recurring ice sheet that would prevent the freezer from closing. Very annoying!
Global solutions came over within a few days and provided a six month guarantee of the fix. Very happy with their service and performance. We will use them again for other appliance needs
Global Appliance Repair fixed our fridge in a timely manner. Their technician, Alex, arrived when they said he would. He was quick and professional with regards to the repair. He explained everything and even followed up after a week to see how everything was working. Their prices were reasonable and I would definitely recommend them.
- Mariah F.
Our Bosch dishwasher wasn't draining. I called Global Solutions because they were close by and had excellent reviews. The reviews were entirely justified. They were available the next day--many other repair services have made us wait days, even weeks. Alex arrived promptly, found a serious problem with the motor, and told me what it would cost before starting work. He was clear, professional, worked fast, and told me how to contact him again if there were any problems. He also insisted on showing me the dishwasher was now working again, something other repair services have not done. Highly recommend Global Solutions.