Our ServicesGlobal Solutions Appliance Repair NYC is a company specializing in residential appliance repair in the New York city area. We have more than a decade of experience and a group of well-trained technicians. Appliances are made to make our lives easier. Doing chores with properly working machines is so much simpler and time saving. Malfunctioning of these appliances can often cause a great inconvenience and confusion. Global Solutions Appliance Repair NYC vowed to keep appliances in New York City working efficiently by repairing any faulty appliance quickly.
COMMON STOVE PROBLEMS: Stove doesn’t turn on or off Cooktop / stove makes too much noise Cooktop burner flame is too low or too high I smell gas coming from the stove Cooktop burner clicks but does not ignite The display on my stove does not work – Stove light doesn’t turn on or off […]
COMMON DISHWASHER PROBLEMS: My dishwasher leaks water (on the sides or below) Dishwasher won’t start, even when lights are on Dishwasher won’t turn on, and the lights don’t work My dishwasher makes a strange noise My dishwasher doesn’t drain the water My dishwasher stops in the middle of the cycle
COMMON DRYER PROBLEMS: Dryer doesn’t turn on or off Clothes take too long to dry My dryer works, but doesn’t get hot My dryer is too noisy (buzzing, clicking) Dryer keeps spinning even when I open the door The dryer gets hot, but my clothes won’t dry My clothes were torn up in the dryer
COMMON WASHER PROBLEMS: Strange noises coming out of the washing machine Washing machine fails to spin properly Washer does not complete its cycle Washer doesn’t fill properly Washer stopped working Washer doesn’t drain Leaky washing machine
COMMON OVEN PROBLEMS: Oven doesn’t turn on or off Oven convection fan doesn’t work Oven takes too long to preheat Oven door does not close well Oven door gets jammed and won’t open Oven door gets too hot Oven Bake or Broil option doesn’t work The fan keeps working even when oven is off The […]
COMMON FRIDGE PROBLEMS: Refrigerator stopped working completely Strange noises from inside or back of the fridge Refrigerator appears to “sweat” on the outside Water leaking from under the refrigerator Puddles of water inside the fridge Fridge ice machine doesn’t work Refrigerator won’t stay cold Freezer won’t stay cold Having a problem with your refrigerator? Call […]
Our GoalIn running a business, it is of utmost importance to always accommodate your customers at all times. Don’t let a broken home appliance compromise your quality of life or interrupt your productivity. Appliance repair and servicing are sometimes necessary to keep your units in optimal working condition. Please do call us if you’ve noticed alarming behaviors from a machine. Our goal is to provide you with excellent service.
THE BRANDS WE REPAIR:AMANA, HOTPOINT, FRIGIDAIRE, JENN-AIR, KENMORE, KITCHENAID, MAGIC CHEF, MAYTAG, SAMSUNG, TAPPAN, THERMADOR, WHIRLPOOL, VIKING, BOSCH, GE, LG, ELECTROLUX, SEARS, WOLF
90 DAYS LABOR PLUS MANUFACTURER’S PARTS WARRANTYWe offer same day service and free estimates with the repair.
- Z R.
I had been smelling a faint smell of gas from my stove off and on over some time, until the Sunday before Thanksgiving when it almost blew up. I took to Yelp, and from the reviews decided to call Global Solutions Appliance Repair. The gentleman who answered the phone told me that he couldn't get anyone out to me that day. I pushed, expressing my urgency due to Thanksgiving being days away. He obliged and said that someone would be at my home within 90 minutes. About 45 minutes later, their technician Daniel called to say that he would be to me shortly. He arrived, asked me some questions regarding my issues and proceeded to inspect the stove. After some time, he stated that the starter had gone bad and quoted that it would be $280 to replace and repair it. My fiance let him know that the starter had just recently been replaced. Daniel then said to me, "Oh, well you did not tell me that over the phone." He then said that he would replace the starter to see if it made any difference and if not, he would investigate further. And so he did. He found that the starter was just fine and concluded that the stove was in fact leaking gas from the inside and deemed the appliance unusable. He removed the "test' starter that he had installed and reinstalled my original starter. He let us know that in good faith, he could not recommend continued use of the stove. I appreciated and respected that. Unfortunately, I'd have to purchase a whole new stove. So I did. Once my new stove arrived and was installed, within about an hour, I started to smell gas again. I was in shock. This time, I decided to call the gas company (which I should have done from the very beginning.) A technician from NationalGrid arrived within 30 minutes. He pulled the stove out, sprayed soap and water mixture on the hose connecting the gas line to the oven and found that the nipple was where the gas was leaking from and was 100% sure of it. The obvious question was why was this new stove leaking gas just as the old stove had been leaking gas? The answer is that the people who installed the new stove, took the old nipple off of the old stove and put it on the new stove, rather than just giving me a new nipple for the new stove. The NatinonalGrid tech told me that I never needed a new stove, I just needed a new nipple connecting the gas line to the stove. (I've addressed this issue with the business I purchased the stove from.) But the truth is, reusing the old nipple from the old stove is what revealed that I DID NOT NEED A NEW STOVE, which Daniel recommended. Now I've spent $80 for Global Solutions Appliance and Repair's consultation fee and $1200 for a new stove that I didn't even need. (My old stove was only 5 years old.)
1) When dealing with gas, call the gas company first. Their visit was fast, free, and factual.
2) Get an second opinion before making a big purchase.
3) Do not base your decision to use Global Solutions Appliance and Repair solely off of their reviews. They can be misleading.
- Catherine S.
My freezer had started leaking water and building up ice. I needed someone to fix it asap as I am traveling out of town for some time soon. I called Global Solutions this afternoon after I saw it had stellar Yelp reviews and now I am writing one myself. They sent someone over within an hour of my call. Eli called ahead to say when he would arrive, which I really appreciated. He was professional, courteous, and friendly. He fixed the problem (blocked drain) and a couple of smaller side issues, too (the freezer door had not quite been installed properly and sometimes did not close fully). The total was not cheap but then again I don't have much to compare it to. And I appreciated the fast fix a lot. Eli was generally a pleasure to work with, and I'll definitely be using this company again for my future HVAC/ repair
needs.I wish all companies could instill this much confidence. Thanks Eli!
Our oven stopped working completely which was a disaster - I sent a message to Global Solutions late in the evening and Daniel arrived the next day and completed the repair (replaced the ignition switches) very quickly and now the oven is working like new. Very pleased. It was expensive but less expensive than a new oven.
- Gail B.
My washer stopped working. Called Sears, but they couldn't come for a week. Went through Google and Yelp, and saw this company. A technician (Eli) came the same day. He was very nice, thoroughly examined my washer. Diagnosed that a part had gone bad and said he could order the part. Also explained that if it didn't work, his company would refund us the money. The part came in sooner than expected, Eli came over and replaced it. Tested the washer thoroughly, and it works fine. I would recommend this company to anyone who needs appliance repair. Prompt, courteous, and efficient service at a reasonable price. Thanks again Eli.
- A P.
Great service, got a quick response via Yelp chat and was able to book an appointment easily for my refrigerator repair. The technician was very professional and made the process very easy. We had to order a part, and he came back at the scheduled time and did the work quickly without any trouble.
Overall very friendly and professional service.
Alex repaired our LG washing machine. He responded quickly to my phone call, and made it easy to schedule an appointment. He was on time, friendly, and professional. He discovered a tear in the rubber door seal, and ordered a new one for us. Our machine is stacked in a small closet, and to my relief, Alex was able to install the ring without having to remove the machine from the closet or unstack it. His price was fair for the work he did, and I will absolutely call him the next time we have an appliance that needs repair!
This company is amazing!! They were able to send a technician out as fast as the next day. Ben has helped us out on 2 separate occasions. He was able to figure out the problem quickly and knew exactly how to fix it. He is very knowledgeable, professional, and does the job quick and efficiently!!!! Would recommend this company to anyone in need of appliance repairs!!
- Sam K.
Our dishwasher refused to drain and started leaking water all over the kitchen floor!
Eli from Global Solutions came a few days later, diagnosed the issue as a broken drain pump and, after an estimate, replaced it for a total of $300. After he replaced the pump, there was still a small leak and he realized that the rubber gasket needed replacing as well. After some negotiations with his superior on the phone, they agreed to come back to fix the gasket as well for no additional charge.
Eli was kind, friendly, knowledgeable, and did a great job. He even offered advice on the proper way to maintain our dishwasher to have fewer problems in the future. Highly recommended!
- Howard D.
I had 2 appliances that needed fixing; a refrigerator & a stove. The stove igniter was defective which was replaced. The freezer defrost thermostat was defective was also replaced. Alex did a great job. He cleaned up after each repair. He called about 30 min prior to arrival. I thought that the price was a bit steep, even with the slight discount. But if it's a good quality fix, then it's well worth it in time & effort in doing it again.
Service was fast, expert and friendly. I needed someone to come out and look at my ventless dryer (Bosch) which went out on Monday before Thanksgiving. The repair was scheduled for Tuesday, and the repairman was right on time. I didn't catch his name, but he was very nice and very knowledgeable. He fixed the machine quickly, got on great with my dog (who is a valuable assistant in all things--see below) & even took the time to show me how to clean it. Highly recommended!
My fridge started having the same issues this past summer. I contacted them a few days later after the year warranty had expired. Global Solutions came to take a look and said they would have to perform the same work but would have to charge me (almost the same amount I had paid previously). Not to say that that the work Global Solutions did was faulty (could have just been a bad fridge), but it would have been good customer service to honor the warranty since it was a few days over. I ended up purchasing a new fridge.
- Young J.
These guys definitely deserve their five-star rating. I called up and they expertly diagnosed my issue with my Bosch washing machine over the phone and said that it wasn't worth fixing and I would have to buy a new one. Bosch would have charged me $120 for that, and I would have had to wait a week. I will definitely be calling them again the next time I have an issue. Plus they come to Brooklyn! Businesses like this are a rare gem in NYC.
- Vincenza C.
I used Global Appliance about 1 yr ago to repair my refrigerator. They were on time & reasonable. Now i'm having a problem with my dryer so I called to make an appointment. When I spoke to the repair man an told him what I was experiencing, He told me don't waste your money having me come to the house; just change the vent hose & all should be good!
To find an honest & reputable place to deal with in this day & age is just AWESOME! thank you for the help
- Ali A.
Although these guys didn't answer my yelp message, I was able to get in contact with them over the phone to schedule a diagnostic of my GE refrigerator. They came the next day and identified the issue. The part I needed was a bit costly, but Ben was able to work out a deal on the labor cost. I appreciated his help and he was very frank about whether it was worth it to repair or just buy a new fridge. I took his advice and repaired, and hope to avoid issues with this unit for years to come. I would recommend this shop as they either charge you $70 for diagnostic if you choose not to repair, or credit the $70 towards the repair if you decide to go with it. Very happy with the outcome.
Love Love Love the service. I called Global after reviewing their reviews. And with high hopes of repairing my dryer, Ben came out to assess and repair. Within a short period of time he trouble shorted the problem and got the dryer up and running. He was efficient and friendly. I will definitely keep this company for all my appliance needs. Thank you so much!