Category: Press Release

2019 Best Appliance Repair in Queens, NY

Posted on March 22, 2019March 24, 2019 by elad

2019 Best Appliance Repair in Queens, NY Summary: Finding a major appliance repair company in Queens was a challenging task, but not anymore. Global Solutions Appliance Repair now offers affordable and trusted repairs of major appliances in Queens, NY. [Time, Place] Established in 2005, Global Solutions Appliance Repair aims to repair major appliances at fair […]

  This company is amazing!! They were able to send a technician out as fast as the next day. Ben has helped us out on 2 separate occasions. He was able to figure out the problem quickly and knew exactly how to fix it. He is very knowledgeable, professional, and does the job quick and efficiently!!!! Would recommend this company to anyone in need of appliance repairs!!

Kerry H.
2/24/2019
  Global Solutions stands behind their repairs.
My three-year-old KitchenAid dishwasher stopped drying. Global Solutions fixed the problem. This part was expensive, and I considered just buying a new dishwasher. But I went with the repair since the machine was relatively new. So imagine my frustration when the problem happened again, less than three months later. But Global Solutions honored their guarantee and replaced the faulty part. I'm so pleased and won't hesitate to call them again when the next appliance breaks (as appliances inevitably do).

Stephanie C.
12/20/2017
  These guys are legit! Ben came over to evaluate my washer situation and gave me the best advice and told me what would be best to do... and DID NOT charge for the visit. This is good business practice, and so refreshing to experience.

Christopher P.
10/09/2018
  Poor customer services.I was trying to set the appointment to repair my refrigerator and when I asked few questions regarding the repair of the compressor I was told I should look for another technician.

Sylvia K.
5/05/2017
  Service was fast, expert and friendly. I needed someone to come out and look at my ventless dryer (Bosch) which went out on Monday before Thanksgiving. The repair was scheduled for Tuesday, and the repairman was right on time. I didn't catch his name, but he was very nice and very knowledgeable. He fixed the machine quickly, got on great with my dog (who is a valuable assistant in all things--see below) & even took the time to show me how to clean it. Highly recommended!

Amanda W.
11/20/2018
  Love Love Love the service. I called Global after reviewing their reviews. And with high hopes of repairing my dryer, Ben came out to assess and repair. Within a short period of time he trouble shorted the problem and got the dryer up and running. He was efficient and friendly. I will definitely keep this company for all my appliance needs. Thank you so much!

K B.
1/06/2019
  Great service, got a quick response via Yelp chat and was able to book an appointment easily for my refrigerator repair. The technician was very professional and made the process very easy. We had to order a part, and he came back at the scheduled time and did the work quickly without any trouble.

Overall very friendly and professional service.

A P.
12/14/2018
  I am not happy at all with service provided! It was easy and pleasant to set up an appointment and get someone out the following day but that is where it ends.Repair man sent out was not competent and I believe took full advantage of my senior parents. After supposedly diagnosing the problem of their LG refrigerator he gave them two options to try and fix the potential problem 1) $350 for a part and install, if that didn't work option 2) buy a new refrigerator since replacing a possible compressor issue would "not be worth it". He proceeded to leave their house with mandatory $76 fee and not even write down the LG Model number of the refrigerator so he could order the part. After contacting me a few times to get the model number he calls me back and says "sorry no way to fix this refrigerator part is discontinued, tell them to buy a new one".
*** Long story short I contacted another repair service that charged me $20 for replacement part and $75 to install it!!! Instead of shelling out another $2,800 for a new refrigerator.*** Happy others got service with no issues but for us this was not so.

Maria D.
2/21/2018
  Simply amazing service and techniciams. Constant commumication. Call to confirm. Called when on the way. Totally professional and customer friendly. Will definitely recommend and use again. Thank you!

Ramon R.
1/15/2018
  Honest and efficient. Our fridge was in need of repair, Eli came to diagnose the problem. Repair was done in less time than anticipated.
Knowledgeable and trustworthy. Would highly recommend.

Robert W.
1/30/2018
  Good, reliable service. A very professional company with a very good reputation and not for nothing. Got a recommendation to use their services from my sister in law who was extremely happy with them and they did a great job with my refrigerator as well. I know refrigerator repairs usually cost a lot but this company is truly honest and therefore the prices are reasonable. I will always give a good review for a business that offers good service for a good price, it's not so common. I highly recommend.

Tomer S.
5/14/2017
  The stuff here is really amazing. I had a problem with my washer and it is sitting inside a tiny cabinet and below the dryer. When I called them I mentioned that and they sent two guys over to remove the dryer from on top of the washer and to pull the washer out (have to say, they worked extremely hard, but were so nice about it). They were actually able to repair the washer on the same day and then put everything back as it was. I was a little bit nervous starting this process because of the way my washer is located, but they got everything up and running in a couple of hours. I will definitely use you guys if I will be in the need again for an appliance repair.

Eliran E.
5/14/2017
  My GE dishwasher was leaking so I called to get help after reading so many positive reviews and the reviews proved true. Appointment was easy to make, troubleshooting was relatively fas, and the 2nd appointment for the repair came especially fast as he saw my immediate need for this appliance
being a new mom with a newborn crying around the clock. The machine no longer leaks and with the new GE parts, the machine cleans better than before. Thanks Alex!

Suzanne M.
10/08/2017
  Fast Reliable service! Friendly customer service. Dyers drum would not stop even when the machine was off. Alex Was able to fix my machine and it now works like new. Thank You!!!!! Definitely will recommend to family and friends!

Jacqueline L.
2/01/2018
  Repairman came and gave me an honest assessment. He said dishwasher should not be repaired it should be replaced.

Ti-Hua C.
12/19/2017
  Although these guys didn't answer my yelp message, I was able to get in contact with them over the phone to schedule a diagnostic of my GE refrigerator. They came the next day and identified the issue. The part I needed was a bit costly, but Ben was able to work out a deal on the labor cost. I appreciated his help and he was very frank about whether it was worth it to repair or just buy a new fridge. I took his advice and repaired, and hope to avoid issues with this unit for years to come. I would recommend this shop as they either charge you $70 for diagnostic if you choose not to repair, or credit the $70 towards the repair if you decide to go with it. Very happy with the outcome.

Ali A.
6/19/2018
  Ben was a pleasure and fixed my washing machine efficiently. Everything was professional and friendly. They even let me run an estimate for a different issue by them and gave me free advice.

A K.
5/10/2017
  I had the pleasure of using their service today. Setting up an appointment via yelp messaging was a breeze, and they were very accommodating with my schedule. The technician called a couple of times informing me of his estimated arrival, and he arrived promptly during the scheduled time slot. Upon arrival, I found him to be courteous and professional. He was able to quickly diagnose and pinpoint the problem with my dishwasher, and fixed the problem before I even noticed it. The technician made sure the floor was dry and clean before he left my home. Over all, I'm happy with the work and will not hesitate to use their service again.

Philip L.
7/16/2017
  Did an excellent job fixing my oven! Charged a fair price. Called an got an appointment that same day after work hours. Highly recommended.

GoAsk A.
5/05/2017
  Great job! Serviceman was here on time. This company was able to send someone right away. He diagnosed and fixed the problem efficiently. Refrigerator was back to normal in less than a half houser.

Ruth S.
12/18/2018
  I called Global Solutions Appliance Repair for a Sub Zero refrigerator repair. The refrigerator was on the fritz and Ben was very helpful. He was knowledgeable and kind and answered all my questions. Setting up the appointment was a breeze, the woman I talked to on the phone was very professional and pleasant. I had a bad experience with a previous appliance repair company so I was very suspicious but I was pleasantly surprised. Ben replaced the compressor and did so perfectly, seemed like a hard job. I will definitely call them again.

Inessa K.
11/30/2017
  We had a strange problem with our refrigerator: a mysterious recurring ice sheet that would prevent the freezer from closing. Very annoying!

Global solutions came over within a few days and provided a six month guarantee of the fix. Very happy with their service and performance. We will use them again for other appliance needs

Dave L.
12/20/2017
  Alex repaired our LG washing machine. He responded quickly to my phone call, and made it easy to schedule an appointment. He was on time, friendly, and professional. He discovered a tear in the rubber door seal, and ordered a new one for us. Our machine is stacked in a small closet, and to my relief, Alex was able to install the ring without having to remove the machine from the closet or unstack it. His price was fair for the work he did, and I will absolutely call him the next time we have an appliance that needs repair!

Susan M.
2/10/2018
  These guys really went beyond the call of duty. I would give them six stars if I could. And get this, due to a vehicle breakdown, they were not even able to come to my house.

When their truck broke down, they called, texted and emailed to appologize and let me know what happened. Later in the day, I get a call. It is Eli. He apologized again and insisted on helping me troubleshoot the problem with my range. He walked me through it and in about 15 minutes we identified the problem, the part and a supplier. Later he even sent a link to a youtube video on how to do the repair myself.

Instead of a $200 service call, the whole thing cost me $40 and some elbow grease. That is great customer service!

Robert L.
5/31/2017
  Very professional and courteous. Came early and found the problem right away. I will definitely recommend it.

James H.
10/19/2017
  These guys definitely deserve their five-star rating. I called up and they expertly diagnosed my issue with my Bosch washing machine over the phone and said that it wasn't worth fixing and I would have to buy a new one. Bosch would have charged me $120 for that, and I would have had to wait a week. I will definitely be calling them again the next time I have an issue. Plus they come to Brooklyn! Businesses like this are a rare gem in NYC.

Young J.
7/19/2018
  Great fast service! Alex arrived earlier than expected and diagnosed the problem with my washer within minutes. He got things up and running again in no time, I would highly recommend for any future repairs.
-EF

Ernesto F.
1/02/2018
  This week our washer stopped draining so we again called Global Solutions! Scheduling an apt was a breeze and the technician arrived on time (even remembering us from the fridge visit noted above). An hour later, our pump has been replaced and we are back in service! As new home owners in the area, Global Solutions is our go to for appliance repair.

Anna S.
8/03/2017
  They were able to send a technician to help me in a couple of hours. He does a very good, quick, neat and clean. I have no complaints.

Lexie XiYang L.
9/10/2017
  Needed to have our GE dishwasher checked out, and searched on Yelp for some customer reviews and recommendations. Global Solutions Repair truly earned their 5 stars rating without a doubt. "Alex" was knowledgeable, efficient and courteous. He arrived a little earlier than the timeframe which was great , giving us more time to do other errands before the day ends. I will definitely call them in the future and you should too! You won't be disappointed.

Lily K.
10/15/2017

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