Category: Press Release

2019 Best Appliance Repair in Queens, NY

Posted on March 22, 2019March 24, 2019 by elad

2019 Best Appliance Repair in Queens, NY Summary: Finding a major appliance repair company in Queens was a challenging task, but not anymore. Global Solutions Appliance Repair now offers affordable and trusted repairs of major appliances in Queens, NY. [Time, Place] Established in 2005, Global Solutions Appliance Repair aims to repair major appliances at fair […]

  Service was fast, expert and friendly. I needed someone to come out and look at my ventless dryer (Bosch) which went out on Monday before Thanksgiving. The repair was scheduled for Tuesday, and the repairman was right on time. I didn't catch his name, but he was very nice and very knowledgeable. He fixed the machine quickly, got on great with my dog (who is a valuable assistant in all things--see below) & even took the time to show me how to clean it. Highly recommended!

Amanda W.
11/20/2018

  Very professional and courteous. Came early and found the problem right away. I will definitely recommend it.

James H.
10/19/2017

  Honest and efficient. Our fridge was in need of repair, Eli came to diagnose the problem. Repair was done in less time than anticipated.
Knowledgeable and trustworthy. Would highly recommend.

Robert W.
1/30/2018

  Responded in minutes, arrived the same day right on time, fixed my dryer! Great service.

Leon C.
1/18/2018

  These guys are legit! Ben came over to evaluate my washer situation and gave me the best advice and told me what would be best to do... and DID NOT charge for the visit. This is good business practice, and so refreshing to experience.

Christopher P.
10/09/2018

  These guys definitely deserve their five-star rating. I called up and they expertly diagnosed my issue with my Bosch washing machine over the phone and said that it wasn't worth fixing and I would have to buy a new one. Bosch would have charged me $120 for that, and I would have had to wait a week. I will definitely be calling them again the next time I have an issue. Plus they come to Brooklyn! Businesses like this are a rare gem in NYC.

Young J.
7/19/2018

  They were able to send a technician to help me in a couple of hours. He does a very good, quick, neat and clean. I have no complaints.

Lexie XiYang L.
9/10/2017

  I had the pleasure of using their service today. Setting up an appointment via yelp messaging was a breeze, and they were very accommodating with my schedule. The technician called a couple of times informing me of his estimated arrival, and he arrived promptly during the scheduled time slot. Upon arrival, I found him to be courteous and professional. He was able to quickly diagnose and pinpoint the problem with my dishwasher, and fixed the problem before I even noticed it. The technician made sure the floor was dry and clean before he left my home. Over all, I'm happy with the work and will not hesitate to use their service again.

Philip L.
7/16/2017

  Ben was a pleasure and fixed my washing machine efficiently. Everything was professional and friendly. They even let me run an estimate for a different issue by them and gave me free advice.

A K.
5/10/2017

  Repairman came and gave me an honest assessment. He said dishwasher should not be repaired it should be replaced.

Ti-Hua C.
12/19/2017

  Love Love Love the service. I called Global after reviewing their reviews. And with high hopes of repairing my dryer, Ben came out to assess and repair. Within a short period of time he trouble shorted the problem and got the dryer up and running. He was efficient and friendly. I will definitely keep this company for all my appliance needs. Thank you so much!

K B.
1/06/2019

  We had a strange problem with our refrigerator: a mysterious recurring ice sheet that would prevent the freezer from closing. Very annoying!

Global solutions came over within a few days and provided a six month guarantee of the fix. Very happy with their service and performance. We will use them again for other appliance needs

Dave L.
12/20/2017

  Did an excellent job fixing my oven! Charged a fair price. Called an got an appointment that same day after work hours. Highly recommended.

GoAsk A.
5/05/2017

  Ben came Friday afternoon to inspect my GE fridge that broke down and he had to order a part because he didn't have it in his inventory. He had it ordered as an over night delivery and Monday he came to repair the fridge which works fine now. He was professional, friendly, focused and always came on time. From what I've experienced with this company, they live up to this outstanding rating.

Budigu M.
12/17/2018

  Great service! Honest, and kind. They came and told me that repairs would be more expensive than buying a new unit and didn't charge me.

Alex F.
7/05/2017

  Global Appliance Repair fixed our fridge in a timely manner. Their technician, Alex, arrived when they said he would. He was quick and professional with regards to the repair. He explained everything and even followed up after a week to see how everything was working. Their prices were reasonable and I would definitely recommend them.

Serg A.
10/09/2017

  Our Bosch dishwasher wasn't draining. I called Global Solutions because they were close by and had excellent reviews. The reviews were entirely justified. They were available the next day--many other repair services have made us wait days, even weeks. Alex arrived promptly, found a serious problem with the motor, and told me what it would cost before starting work. He was clear, professional, worked fast, and told me how to contact him again if there were any problems. He also insisted on showing me the dishwasher was now working again, something other repair services have not done. Highly recommend Global Solutions.

Mariah F.
10/10/2017

  I needed to have the water dispenser fixed in my ten year old refrigerator. I called at 10:30 AM and they had a repair man to my place in a half an hour. He fixed the problem in under twenty minutes. Very prompt and professional. Highly recommended.

Horace H.
1/02/2018

  My GE dishwasher was leaking so I called to get help after reading so many positive reviews and the reviews proved true. Appointment was easy to make, troubleshooting was relatively fas, and the 2nd appointment for the repair came especially fast as he saw my immediate need for this appliance
being a new mom with a newborn crying around the clock. The machine no longer leaks and with the new GE parts, the machine cleans better than before. Thanks Alex!

Suzanne M.
10/08/2017

  I called on a Thursday to schedule a repair for a 4 year old LG refrigerator. Global Solutions made an appointment for the following Monday, which they kept. The repair guy told me that the compressor was broken, and said it wasn't worth fixing. He quoted me a whopping $1400 to fix the compressor, said it would take a whole day's worth of work, and recommended that I buy a new fridge because the current one wasn't worth fixing. When I said that was a very high price, he responded, "others charge even more!" Even if true (which I don't doubt, since clearly repair companies are ripping New Yorkers off like crazy - and people hand them 5 stars for doing so), it was a stupid answer. $120 for the visit.

I just had another repair guy from a DIFFERENT company come from NJ. He was very professional, and was able to fix the fridge, same day, in 1.5 hours. Turns out it wasn't the compressor that was broken - it was a "restriction" due to a manufacturing defect, which he was able to fix without a new compressor part. He said he would charge $300-$400 for the fix, or more ($500-$700) if I had been in Lower Manhattan. Even the highest price was half as much as the quote from Global Solutions.

Judge for yourself.

Haw-Bin C.
3/05/2019

  Poor customer services.I was trying to set the appointment to repair my refrigerator and when I asked few questions regarding the repair of the compressor I was told I should look for another technician.

Sylvia K.
5/05/2017

  This week our washer stopped draining so we again called Global Solutions! Scheduling an apt was a breeze and the technician arrived on time (even remembering us from the fridge visit noted above). An hour later, our pump has been replaced and we are back in service! As new home owners in the area, Global Solutions is our go to for appliance repair.

Anna S.
8/03/2017

  Good, reliable service. A very professional company with a very good reputation and not for nothing. Got a recommendation to use their services from my sister in law who was extremely happy with them and they did a great job with my refrigerator as well. I know refrigerator repairs usually cost a lot but this company is truly honest and therefore the prices are reasonable. I will always give a good review for a business that offers good service for a good price, it's not so common. I highly recommend.

Tomer S.
5/14/2017

  Simply amazing service and techniciams. Constant commumication. Call to confirm. Called when on the way. Totally professional and customer friendly. Will definitely recommend and use again. Thank you!

Ramon R.
1/15/2018

  Although these guys didn't answer my yelp message, I was able to get in contact with them over the phone to schedule a diagnostic of my GE refrigerator. They came the next day and identified the issue. The part I needed was a bit costly, but Ben was able to work out a deal on the labor cost. I appreciated his help and he was very frank about whether it was worth it to repair or just buy a new fridge. I took his advice and repaired, and hope to avoid issues with this unit for years to come. I would recommend this shop as they either charge you $70 for diagnostic if you choose not to repair, or credit the $70 towards the repair if you decide to go with it. Very happy with the outcome.

Ali A.
6/19/2018

  Great fast service! Alex arrived earlier than expected and diagnosed the problem with my washer within minutes. He got things up and running again in no time, I would highly recommend for any future repairs.
-EF

Ernesto F.
1/02/2018

  I had 2 appliances that needed fixing; a refrigerator & a stove. The stove igniter was defective which was replaced. The freezer defrost thermostat was defective was also replaced. Alex did a great job. He cleaned up after each repair. He called about 30 min prior to arrival. I thought that the price was a bit steep, even with the slight discount. But if it's a good quality fix, then it's well worth it in time & effort in doing it again.

Howard D.
1/23/2018

  My fridge started having the same issues this past summer. I contacted them a few days later after the year warranty had expired. Global Solutions came to take a look and said they would have to perform the same work but would have to charge me (almost the same amount I had paid previously). Not to say that that the work Global Solutions did was faulty (could have just been a bad fridge), but it would have been good customer service to honor the warranty since it was a few days over. I ended up purchasing a new fridge.

Gigi N.
12/06/2017

  Eli came in on a Sunday because I have a busy schedule. He was honest, professional and kind. Fixed my oven in no time and it works perfectly now.
I would recommend those guys to my friends.The woman on the phone was also very nice and patient. Thumbs up all accros the board!

Efrat K.
9/13/2018

  This company is amazing!! They were able to send a technician out as fast as the next day. Ben has helped us out on 2 separate occasions. He was able to figure out the problem quickly and knew exactly how to fix it. He is very knowledgeable, professional, and does the job quick and efficiently!!!! Would recommend this company to anyone in need of appliance repairs!!

Kerry H.
2/24/2019

Category: Press Release

2019 Best Appliance Repair in Queens, NY

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