WELCOME TO GLOBAL SOLUTIONS APPLIANCE REPAIR NYC

How To Find The Best Appliance Repair in Long Island City

Our Goal

579

1329

1757

3856

THE BRANDS WE REPAIR:

WASHING MACHINE REPAIR : Washer may not be spinning. Washer may not drain effectively. Washer drum may fail to turn at all. Washer may be producing excessive noise.

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REFRIGERATOR REPAIR : Refrigerator stopped working completely. Strange noises from inside or back of the fridge. Refrigerator appears to “sweat” on the outside.

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DRYER REPAIR : Dryer doesn’t turn on or off. Clothes take too long to dry inside dryer. My dryer works, but doesn’t get hot.

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OVEN REPAIR : Oven doesn’t turn on or off. Oven convection fan doesn’t work. Oven takes too long to preheat Oven door does not form close well.

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DISHWASHER REPAIR : My dishwasher cycles for too long.Dishes stay wet and aren’t drying. The dishwasher dispenser is leaking Dishwasher does not complete cycles.

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STOVE REPAIR : Oven or stove doesn’t turn on or off. Cooktop / stove makes too much noise. Cooktop burner flame is too low or too high I smell gas beside stove cooktop’s.

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10% OFF APPLIANCE REPAIR LABOR FOR MILITARY and SENIORS: Military\Senior citizens get 10% off any appliance repair labor fee!

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90 DAYS LABOR PLUS MANUFACTURER’S PARTS WARRANTY

Yelp

  •   This company is amazing!! They were able to send a technician out as fast as the next day. Ben has helped us out on 2 separate occasions. He was able to figure out the problem quickly and knew exactly how to fix it. He is very knowledgeable, professional, and does the job quick and efficiently!!!! Would recommend this company to anyone in need of appliance repairs!!

    thumb Kerry H.
    2/24/2019

      Simply amazing service and techniciams. Constant commumication. Call to confirm. Called when on the way. Totally professional and customer friendly. Will definitely  recommend and use again. Thank you!

    thumb Ramon R.
    1/15/2018

      These guys really went beyond the call of duty. I would give them six stars if I could. And get this, due to a vehicle breakdown, they were not even able to come to my house.

    When their truck broke down, they called, texted and emailed to appologize and let me know what happened. Later in the day, I get a call. It is Eli. He apologized again and insisted on helping me troubleshoot the problem with my range. He walked me through it and in about 15 minutes we identified the problem, the part and a supplier. Later he even sent a link to a youtube video on how to do the repair myself.

    Instead of a $200 service call, the whole thing cost me $40 and some elbow grease. That is great customer service!

    thumb Robert L.
    5/31/2017
  •   Great fast service! Alex arrived earlier than expected and diagnosed the problem with my washer within minutes. He got things up and running again in no time, I would highly recommend for any future repairs.
    -EF

    thumb Ernesto F.
    1/02/2018

      Repairman came and gave me an honest assessment. He said dishwasher should not be repaired it should be replaced.

    thumb Ti-Hua C.
    12/19/2017

      Alex repaired our LG washing machine.  He responded quickly to my phone call, and made it easy to schedule an appointment.  He was on time, friendly, and professional.  He discovered a tear in the rubber door seal, and ordered a new one for us.  Our machine is stacked in a small closet, and to my relief, Alex was able to install the ring without having to remove the machine from the closet or unstack it.  His price was fair for the work he did, and I will absolutely call him the next time we have an appliance that needs repair!

    thumb Susan M.
    2/10/2018
  •   Global Solutions stands behind their repairs.
    My three-year-old KitchenAid dishwasher stopped drying. Global Solutions fixed the problem. This part was expensive, and I considered just buying a new dishwasher. But I went with the repair since the machine was relatively new. So imagine my frustration when the problem happened again, less than three months later. But Global Solutions honored their guarantee and replaced the faulty part. I'm so pleased and won't hesitate to call them again when the next appliance breaks (as appliances inevitably do).

    thumb Stephanie C.
    12/20/2017

      Great service! Honest, and kind. They came and told me that repairs would be more expensive than buying a new unit and didn't charge me.

    thumb Alex F.
    7/05/2017

      I called on a Thursday to schedule a repair for a 4 year old LG refrigerator. Global Solutions made an appointment for the following Monday, which they kept. The repair guy told me that the compressor was broken, and said it wasn't worth fixing.  He quoted me a whopping $1400 to fix the compressor, said it would take a whole day's worth of work, and recommended that I buy a new fridge because the current one wasn't worth fixing. When I said that was a very high price, he responded, "others charge even more!" Even if true (which I don't doubt, since clearly repair companies are ripping New Yorkers off like crazy - and people hand them 5 stars for doing so), it was a stupid answer. $120 for the visit.

    I just had another repair guy from a DIFFERENT company come from NJ. He was very professional, and was able to fix the fridge, same day, in 1.5 hours. Turns out it wasn't the compressor that was broken - it was a "restriction" due to a manufacturing defect, which he was able to fix without a new compressor part. He said he would charge $300-$400 for the fix, or more ($500-$700) if I had been in Lower Manhattan. Even the highest price was half as much as the quote from Global Solutions.

    Judge for yourself.

    thumb Haw-Bin C.
    3/05/2019
  •   My fridge started having the same issues this past summer. I contacted them a few days later after the year warranty had expired. Global Solutions came to take a look and said they would have to perform the same work but would have to charge me (almost the same amount I had paid previously). Not to say that that the work Global Solutions did was faulty (could have just been a bad fridge), but it would have been good customer service to honor the warranty since it was a few days over. I ended up purchasing a new fridge.

    thumb Gigi N.
    12/06/2017

      Fast Reliable service!  Friendly customer service.  Dyers drum would not stop even when the machine was off.  Alex Was able to fix my machine and it now works like new.  Thank You!!!!! Definitely will recommend to family and friends!

    thumb Jacqueline L.
    2/01/2018

      These guys definitely deserve their five-star rating. I called up and they expertly diagnosed my issue with my Bosch washing machine over the phone and said that it wasn't worth fixing and I would have to buy a new one. Bosch would have charged me $120 for that, and I would have had to wait a week. I will definitely be calling them again the next time I have an issue. Plus they come to Brooklyn! Businesses like this are a rare gem in NYC.

    thumb Young J.
    7/19/2018
  •   Love Love Love the service. I called Global after reviewing their reviews. And with high hopes of repairing my dryer, Ben came out to assess and repair. Within a short period of time he trouble shorted the problem and got the dryer up and running. He was efficient and friendly.  I will definitely keep this company for all my appliance needs. Thank you so much!

    thumb K B.
    1/06/2019

      I had the pleasure of using their service today. Setting up an appointment via yelp messaging was a breeze, and they were very accommodating with my schedule. The technician called a couple of times informing me of his estimated arrival, and he arrived promptly during the scheduled time slot. Upon arrival, I found him to be courteous and professional. He was able to quickly diagnose and pinpoint the problem with my dishwasher, and fixed the problem before I even noticed it. The technician made sure the floor was dry and clean before he left my home. Over all, I'm happy with the work and will not hesitate to use their service again.

    thumb Philip L.
    7/16/2017

      Responded in minutes, arrived the same day right on time, fixed my dryer! Great service.

    thumb Leon C.
    1/18/2018
  •   I needed to have the water dispenser fixed in my ten year old refrigerator.  I called at 10:30 AM and they had a repair man to my place in a half an hour.  He fixed the problem in under twenty minutes.  Very prompt and professional.  Highly recommended.

    thumb Horace H.
    1/02/2018

      Although these guys didn't answer my yelp message, I was able to get in contact with them over the phone to schedule a diagnostic of my GE refrigerator. They came the next day and identified the issue. The part I needed was a bit costly, but Ben was able to work out a deal on the labor cost. I appreciated his help and he was very frank about whether it was worth it to repair or just buy a new fridge. I took his advice and repaired, and hope to avoid issues with this unit for years to come. I would recommend this shop as they either charge you $70 for diagnostic if you choose not to repair, or credit the $70 towards the repair if you decide to go with it. Very happy with the outcome.

    thumb Ali A.
    6/19/2018

      Very professional and courteous. Came early and found the problem right away. I will definitely recommend it.

    thumb James H.
    10/19/2017
  •   Great job! Serviceman was here on time. This company was able to send someone right away. He diagnosed and fixed the problem efficiently. Refrigerator was back to normal in less than a half houser.

    thumb Ruth S.
    12/18/2018

      I am not happy at all with service provided! It was easy and pleasant to set up an appointment and get someone out the following day but that is where it ends.Repair man sent out was not competent and I believe took full advantage of my senior parents. After supposedly diagnosing the problem of their LG refrigerator he gave them two options to try and fix the potential problem 1) $350 for a part and install, if that didn't work  option 2) buy a new refrigerator since replacing a possible compressor issue would "not be worth it". He proceeded to leave their house with mandatory $76 fee and not even write down the LG Model number of the refrigerator so he could order the part. After contacting me a few times to get the model number he calls me back and says "sorry no way to fix this refrigerator part is discontinued, tell them to buy a new one".
    *** Long story short I contacted another repair service that charged me $20 for replacement part and $75 to install it!!! Instead of shelling out another $2,800 for a new refrigerator.*** Happy others got service with no issues but for us this was not so.

    thumb Maria D.
    2/21/2018

      Service was fast, expert and friendly.  I needed someone to come out and look at my ventless dryer (Bosch) which went out on Monday before Thanksgiving. The repair was scheduled for Tuesday, and the repairman was right on time. I didn't catch his name, but he was very nice and very knowledgeable. He fixed the machine quickly, got on great with my dog (who is a valuable assistant in all things--see below) & even took the time to show me how to clean it. Highly recommended!

    thumb Amanda W.
    11/20/2018
  •   I had 2 appliances that needed fixing; a refrigerator & a stove. The stove igniter was defective which was replaced.  The freezer defrost thermostat was defective was also replaced.  Alex did a great job.  He cleaned up after each repair.  He called about 30 min prior to arrival.  I thought that the price was a bit steep, even with the slight discount. But if it's a good quality fix, then it's well worth it in time & effort in doing it again.

    thumb Howard D.
    1/23/2018

      The stuff here is really amazing. I had a problem with my washer and it is sitting inside a tiny cabinet and below the dryer. When I called them I mentioned that and they sent two guys over to remove the dryer from on top of the washer and to pull the washer out (have to say, they worked extremely hard, but were so nice about it). They were actually able to repair the washer on the same day and then put everything back as it was. I was a little bit nervous starting this process because of the way my washer is located, but they got everything up and running in a couple of hours. I will definitely use you guys if I will be in the need again for an appliance repair.

    thumb Eliran E.
    5/14/2017

      Ben came Friday afternoon to inspect my GE fridge that broke down and he had to order a part because he didn't have it in his inventory. He had it ordered as an over night delivery and Monday he came to repair the fridge which works fine now. He was professional, friendly, focused and always came on time. From what I've experienced with this company, they live up to this outstanding rating.

    thumb Budigu M.
    12/17/2018
  •   Eli came in on a Sunday because I have a busy schedule. He was honest, professional and kind. Fixed my oven in no time and it works perfectly now.
    I would recommend those guys to my friends.The woman on the phone was also very nice and patient. Thumbs up all accros the board!

    thumb Efrat K.
    9/13/2018

      These guys are legit!  Ben came over to evaluate my washer situation and gave me the best advice and told me what would be best to do... and DID NOT charge for the visit.  This is good business practice, and so refreshing to experience.

    thumb Christopher P.
    10/09/2018

      Did an excellent job fixing my oven! Charged a fair price. Called an got an appointment that same day after work hours. Highly recommended.

    thumb GoAsk A.
    5/05/2017
  •   Great service, got a quick response via Yelp chat and was able to book an appointment easily for my refrigerator repair. The technician was very professional and made the process very easy. We had to order a part, and he came back at the scheduled time and did the work quickly without any trouble.

    Overall very friendly and professional service.

    thumb A P.
    12/14/2018

      They were wonderful! I called on a Saturday afternoon and they were able to give me an appointment the next day! Came just as they promised ( they called 30 minutes to confirm). Alex knew exactly the problem and efficiently  fixed it. It was an $80 service call but they were able to roll that fee into the repair fee. What a relief to have the dryer working again! Next time we aren't going to stress ourselves to try and fix it we will just call them!

    thumb Karen Y.
    5/03/2017

      This week our washer stopped draining so we again called Global Solutions! Scheduling an apt was a breeze and the technician arrived on time (even remembering us from the fridge visit noted above). An hour later, our pump has been replaced and we are back in service! As new home owners in the area, Global Solutions is our go to for appliance repair.

    thumb Anna S.
    8/03/2017